Indo13 VIP Rewards — Exclusive Privileges for Loyal Malaysian Members
The indo13 VIP Rewards Program is designed to recognise active Malaysian users with tiered benefits, priority access to selected promotions, and a level of service that goes beyond a standard account. This page covers everything you need to know about how to level up and what you stand to gain.
All information is available in Bahasa Melayu and accessible directly from your smartphone at any time.
VIP Rewards Programme at a Glance
From Silver to Diamond
For Gold VIP members and above
Points & rebates in MYR
No manual application required
Overview of indo13's Five VIP Tiers
Each VIP tier offers a distinct combination of benefits. Understanding the differences between tiers helps you set the right activity targets to reach the rewards that matter most to you.
| VIP Tier | Accumulated Points Requirement | Key Privileges | Suitable For |
|---|---|---|---|
| Silver | 0 – 999 points | Standard cashback, access to general promotions | New active users |
| Gold | 1,000 – 4,999 points | Higher rebates, priority support, early access to exclusive promotions | Regular weekly players |
| Platinum | 5,000 – 14,999 points | Higher withdrawal limits, monthly bonuses, VIP table access | Intensive active players |
| Diamond | 15,000 – 49,999 points | Personal account manager, exclusive monthly offers, instant deposit processing | Highly active members |
| Crown Diamond | 50,000+ points | All Diamond benefits + physical festive gifts, exclusive event invitations | Selected and loyal members |
Points are calculated based on total net wagers across all games. See full terms in Terms & Conditions page for the latest calculation details.
Activities That Contribute to Your VIP Points
The VIP programme at indo13 covers almost all activities on the platform. Knowing which categories earn the most points helps you manage your usage strategy more effectively.
Every completed wager in casino games — including Baccarat, card games, and dice — earns VIP points at the rate set for that game category. Live dealer games typically contribute at a higher rate than automated games, given the faster pace and larger bet sizes in a live session.
Participation in 4D, 3D, and special draws also counts towards VIP point accumulation. Users who consistently join weekly draws will find their VIP tier progressing faster than those who play sporadically, especially when the bet value per draw is on the higher end.
Deposits, Withdrawals and Limits for VIP Members
All transactions at indo13 are in Malaysian Ringgit (RM). Supported local payment methods include instant bank transfer, Boost, and DuitNow — making deposits and withdrawals seamless with no currency conversion needed.
VIP members at Platinum tier and above enjoy higher daily withdrawal limits compared to standard accounts, and their withdrawal requests are prioritised in the processing queue. This means during peak periods, VIP withdrawal requests are settled ahead of the rest.
To verify your account and ensure your VIP withdrawal limits are unrestricted, submit your identity verification documents through the account settings section after log in. Verification is typically completed within 24 hours on business days.
Start Your VIP Journey Today
Every bet you place at indo13 brings you one step closer to the next VIP tier. Create a new account now and start earning VIP points from your very first play, or log in to check your current tier and see how many more points you need to level up.
Users who register today are eligible for a welcome bonus that also counts towards their very first VIP points.
Check VIP Status from Your Smartphone
All VIP programme features — including accumulated points, tier progression, transaction history, and bonus claims — are fully accessible from your smartphone without needing a computer. The indo13 interface is optimised for touchscreens with easy-to-tap buttons, even on the go.
On a standard 4G connection, the VIP status page loads quickly with no noticeable delay. For users who want a faster experience and instant push notifications on VIP tier upgrades, official mobile app available for download via the platform's download page.
The app interface also supports automatic dark mode — fitting the platform's exclusive theme and making it easier to read during low-light conditions, especially during late-night sessions.
Five Aspects of the VIP Programme You Need to Understand
How VIP Points Are Calculated
VIP points are calculated based on net wager amount (after deducting winnings), not deposit amount. This means a player who deposits RM 100 but wagers RM 500 across a session will accumulate more points than one who deposits RM 500 but only plays once. Understanding this is key to planning your gameplay more strategically.
Points Validity Period and Tier Demotion
Accumulated VIP points have an expiry period, and your VIP tier may be downgraded if your activity falls below the minimum threshold during a re-evaluation period. Re-evaluations are typically conducted quarterly. This means you need to stay consistently active to maintain your current VIP tier — not just active during a single period.
The Difference Between VIP Points and Bonus Credits
VIP points and bonus credits are two separate things within the indo13 system. VIP points determine your membership tier and the privileges you receive, while bonus credits are funds you can use to play. Moving up a VIP tier may reward you with bonus credits, but VIP points themselves cannot be directly converted to cash.
Festive Gifts for High-Tier VIP Members
Members at Diamond and Crown Diamond tier are eligible to receive physical festive gifts delivered to their doorstep for Hari Raya, Chinese New Year, and Deepavali. These are not digital credits — they are tangible keepsakes sent to the user's registered address. To ensure eligibility, keep your delivery address in your account profile up to date and verified.
Personal Account Manager for Top Tiers
Diamond and above VIP members are given access to a dedicated personal account manager reachable through a private channel within the platform. This manager helps resolve transaction issues, clarifies promotion terms, and ensures your overall platform experience runs smoothly. This is not the same as general support — response times are faster and tailored to your specific account needs, not generic replies.
Key Terms in the VIP Programme You Should Know
- VIP Points
- The unit used to determine membership tier eligibility. Earned through wagering activity and cannot be directly converted to cash.
- Rebate
- A percentage of net losses returned to the player as credits. The rebate rate increases with higher VIP tiers.
- Withdrawal Limit
- The maximum amount that can be withdrawn within a given period. VIP members enjoy higher limits and faster processing.
- Tier Review
- A periodic process where the system evaluates whether a user's activity is sufficient to maintain or upgrade their current VIP tier. Typically conducted every quarter.
- Bonus Credits
- In-platform credits awarded as promotional or tier upgrade rewards. May be subject to wagering requirements before withdrawal.
- Personal Account Manager
- A dedicated representative assigned to high-tier VIP members to assist with account management and priority enquiries.
VIP Points and Rebate Calculation Examples
The following examples are neutral illustrations to help you understand how the points and rebate system works in practice — they are not a guarantee of results you will receive.
| Benefit Type | Silver Tier | Gold Tier | Platinum Tier |
|---|---|---|---|
| Weekly Rebate Rate | 0.3% | 0.6% | 1.0% |
| Daily Withdrawal Limit | RM 5,000 | RM 15,000 | RM 30,000 |
| Withdrawal Processing Time | 1–3 business days | Same day (business hours) | Within 4 hours |
Illustrative example: A Gold tier member with a net loss of RM 1,000 in a week will receive a RM 6 rebate (0.6% of RM 1,000), credited directly to their account at the start of the following week. This figure is a neutral example only. Check Terms & Conditions for the latest officially applicable rates.